Transforming Financial Services with AI - Daragh Morrissey, Microsoft

In this episode of the Partner1 Distinguished Expert Speaker Series, we sit down with Daragh Morrissey, who is Data & AI for Financial Services at Microsoft. Daragh shares his extensive experience and insights on the evolution of AI, from its early days to the groundbreaking advancements of today. We discuss the practical applications of generative AI, the potential of agentic AI, and the strategic considerations of the build vs. buy decision for partners and customers.

Key highlights include:

• Evolution of AI: Discussion on the evolution of AI from predictive AI to generative AI and the current focus on agentic AI
• Use Cases in Financial Services: Examples of how AI is being used to handle complaints in banks and automate processes
• Build vs. Buy Decision: Insights on when to build versus buy AI solutions, with examples from the industry
• Future of AI: Predictions on the future of AI, including the potential for artificial general intelligence and hyper-personalized financial services
• Advice for ISVs and SIs: Best practices for partnering with Microsoft and innovating with AI

Tune in to learn about the latest trends, innovative use cases, and the future of AI in financial services. Whether you're a SaaS company, services partner, investor, executive at a financial institution, or simply interested in the intersection of AI and finance, this episode is packed with valuable information and expert perspectives.